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QuesCom develops the QuesCom 400. It integrates in one single box telephony services with e-mail, mobile call management, and IP telephony and voice over IP servers.

QuesCom designs telephony solutions for enterprises. Its range of products creates a bridge between the enterprise voice network and its IP network. As a result, it leverages the current telecommunication system. QuesCom is the French leader in PBX communication solutions.


Solutions
  • QuesCom 50
The QuesCom 50 is a cost reducing addition to any enterprise.
Dividing by two the cost of fixed-to-mobile calls, the QuesCom 50 is a investment paid back in just a few months. This gateway directly connects the PBX to the public GSM network, thus allowing transformation of a fixed-to-mobile call to mobile-to-mobile call.

 

  • QuesCom 300/400

Business communication portal, QuesCom 300 connects your different telecom networks, landline, mobile and VoIP.
By drastically reducing your phone bill and improving productivity, QuesCom 300 is paid off in a few months. Developed to grow at your company's speed, it is modular and even ready to support future IP telephony architecture. 

 

Cost reduction 
The director of a multi-site 60 employee small business chose QuesCom 300 in order to drastically reduce its phone bill thanks to integrated IP and GSM gateways.
From the company's office, the cost of landline-to-mobile calls was divided by two.
The inter-site calls between London and Paris are now free like internal calls.
Moreover, sales representative mobile phones are integrated with the PBX and the cost of calls are reduced by 30%. 

 

Improved communication 
With the QuesCom 300, the director made the choice of the mobility solution.
Thanks to services enabled by the gateway, when the sales director is on a business trip, he receives all his calls and faxes on his one-number (DDI).
All he has to do is redirect his communications to an extension of his choice (GSM, home, assistant...). 

Extended PBX-like features on mobile 

The director does not spend much time in the office. Nevertheless, he can access similar functions to those on fixed phones directly from his mobile.
His mobile extension allows him to transfer calls or put them on hold.
The mobile phone has become a mobile extension of your PBX.

  • Mobility Services Pack - Enabling mobile convergence
How does it work?

The QuesCom mobility solution is a software application which can be integrated into QuesCom 300 & 400. At the focal point of the architecture, the solution is located between the PBX and the telecommunication networks.
QuesCom monitors and manages all calls from fixed to mobile phones respectively, thus enriching the phone system with advanced mobility services.

<< Demo>>

 

Main functionality

 

Single number
Phone and fax calls are received on a direct, single number (DDI). Calls received are redirected in accordance with rules and filters defined by the user. Automatic fax detection.

 

Personal Call Manager
User Web interface for handling redirections and profiles. Journal of calls received, sent, not answered, and faxes.

 

Extended unified messaging
Personal voice message. Consultation by phone or email.

 

Mobile Extension
Access to 9 PBX-like functions from any registered mobile phone: call hold, call resume, conference call, switching between calls, transfer with or without consultation, selection of redirection profiles, access to company voice messages, voice help.

 

Mobile Least Cost Routing
Optimisation and automation of mobile call routing thanks to software for mobile phones available on Symbian and Java platforms.

  • User Productivity Pack
Company employees even more productive no matter where they are !

Voice mail
While the sales manager is busy, on a business trip or outside business hours, the messaging service answers calls. The caller is invited to leave a message. In real time, a call or an email notifies that a new message has arrived. It is possible to consult the voicemail by email or by phone. Afterwards they can be stored, forwarded or deleted.

 

Personal fax
Thanks to the fax functions, each company phone number becomes a fax number too. The salesman receives his faxes into his email on his direct number. The information stays confidential. Furthermore he uses the fax function to send his faxes from his PC. All fax traffic can be archived.

SMS sender
The assistant sends SMS to her manager to remind him about his flight schedule or contacts details. She does not need to disturb him and the manager can store the information. Moreover a SMS costs 90% less than an average call.

One-number
The director receives calls and faxes on his One-number. Faxes are sent as email attachments. Calls arrive on his handset or are automatically redirected to his mobile or his voicebox if busy. The redirection rules are defined by users from a graphical and user friendly web interface accessible from any network PC. The interface also lists incoming and outgoing calls and faxes.


Partner Program
QuesCom offers it's customers to participate in their partner program. This program gives participants a lot of benefits, like: Not-for-Resale packages, your name on QuesCom's website, technical contacts and support, exclusive promotions. What do you have to do? Contact your local Comstor representative and fill in the QuesCom Letter-of-Intent.

Industry Initiatives

QuesCom is part of 2 important industry initiatives, IP-CIRCLE an alliance of Cisco compatible vendors which has the goal to propose a complete and Cisco compatible solution to the market. Current members include StoneVoice (Application Suite for  Unified Messaging, Call Management, Accounting and Reporting) Kirk Telecom (Wireless Telephony) and Quescom. And QuesCom is member of Cisco's Technology Developer Program .

Contact

Annemieke Pot

31302489299

annemieke.pot@nl.comstor.com

Updated: 21-jan-2008