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Stonevoice is an Italian company created in 2001 for developing applications for Cisco IP Telephony. They were the first Cisco AVVID partner to offer a complete suite of applications designed for Cisco CallManager Express and Cisco CallManager.



Solutions
The Stonevoice Application Suite (SAS) is the core of all the applications and is a common environment where all system parameters and users are created. All other applications are seen as plug-ins to the SAS. Today the Stonevoice Application Suite integrated applications are capable of providing Unified Messaging Solutions, Call Management, Accounting, Reporting and Contact Management. 


Unified Messaging:

  • Softswitch Answering Machine (SSAM): SSAM is an H.323 voicemail system which allows the user to manage his messages via telephone, email and web browser.
    <<read more>> <<Trailer Demo>> <<Overview Demo>>
  • StoneFax: StoneFax is a completele IP Fax Server solution which seamlessy integrates with Cisco Voice gateways to provide a completely intergrated Unified Communications service.
    <<read more>> <<Trailer Demo>> <<Overview Demo>>
  • Fax2IP: Stonevoice Fax2IP Software integrates a traditional fax server into the Cisco IP Communications solution.
    <<read more>>
Call Management:

  • IVR Manager: IVR Manager manages answering behaviours on Cisco Voice Gateways, allowing different AutoAttendant services based on time of day, day of week, called number etc.
    <<read more>> <<Overview Demo>>
  • Queue Manager: Queue Manager is a basic Automatic Call Distribution tool capable of managing multiple queues with call distribution to operators based on their state.
    <<read more>> <<Overview Demo>>
Accounting & Reporting:

  • Billy: Billy collects and analyses call traffic information from Cisco CallManager Express and CallManager and performs reporting and cost analysis.
    <<read more>> <<Overview Demo>>
Contact Management:

  • Speedy: Speedy allows users to have personal and public directories directly on their IP Phones XML Display.
    <<read more>> <<Overview Demo>>
  • Concerto: Concerto provides a music-on-hold feed to the CallManager Express. The feed  can be based on standard PC Audio files.
    <<read more>> <<Overview Demo>>
Stonevoice is also able to provide you with maintenance to go with their products. A maintenance agreement is a combination of software updates and technical support and is available in 3 types: Standard, Silver and Gold. To make the product configuration and maintenance more straight forward, Stonevoice has launched a Configuration Assistant. <<Click here>> to go to the Stonevoice Configuration Assistant.


Evaluation Software
You can download a 15-day full version of the Stonevoice Application Suite either for Cisco's CallManager Express (v3.2.1 or later) or for Cisco's Callmanager (v3.3 or later) from the Stonevoice Website. This also includes Billy, Speedy, Concerto, IVR Manager and Queue Manager. Fax is an optional component during installation: StoneFax (requires at least Windows 2003 standard) or Fax2IP (requires SP4 on Windows 2000). <<Download this Software>>. Stonevoice also created the Stonevoice Demo Express to provide you with the necessary CallManager Express and Stonevoice Application Suite configurations to have your demo/test system up and running in less than half an hour. Download your version from our Documentation Center.


Partner Program
Stonevoice offers it's customers to participate in their partner program. This program gives participants a lot of benefits, like: Not-for-Resale versions, the Stonevoice partner kit, your name on Stonevoice's website, technical contacts and support, exclusive promotions, new releases of the Stonevoice products. What do you have to do? Contact your local Comstor representative, fill in the Stonevoice Partner Agreement together and buy your NFR:

  • SV-PARTNER-CUME-UC5-2007-08 for Cisco CallManager
  • SV-PARTNER-CCM-2007-08 for Cisco CallManager Express / UC 500
  • SV-PARTNER-CCME+CCM-2007-08 for both Cisco CallManager Express and CallManager.

Contact

Aljen Kampman

0302489209

aljen.kampman@nl.comstor.com

Updated: 21-jan-2008